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Montefiore Medical Center has a long and distinguished history of meeting the psychosocial and home-care needs of patients and their families. Social workers in our Department of Social Services are trained to assess patient and family needs that stem from the diagnosis or treatment of an illness or as a result of a hospital stay or discharge. We help patients in our hospitals and outpatient facilities address issues such as concerns regarding finances or how to manage a loved one’s care in an effort to minimize stress that may aggravate a patient’s medical condition.
Montefiore’s social workers are certified counselors who can identify the resources to meet a variety of patient needs. Major services include:
Our social workers are highly knowledgeable about government and community entitlement programs. Working closely with national and community organizations, we assist patients and families with information and referrals to city, state and federal programs, including:
If you live in the Montefiore service area and do not have health insurance or if you are concerned that you may not be able to pay in full for your care, we can help. Our trained professionals may be able to assist you in obtaining government assistance or low-cost health insurance. We can also work with you to arrange a manageable payment plan. Montefiore provides financial assistance to patients based on their income, assets and needs.
For more information, visit Montefiore’s Financial Assistance Office or call 718-944-3800.
Any patient or family member may request to meet with a Montefiore social worker by asking the patient’s doctor or nurse to have a social worker join their healthcare team.
In some instances a social worker is automatically brought in as a member of the healthcare team. These situations include cases of child, elder, domestic or sexual abuse; substance abuse; or a life-threatening event.
Members of the community may contact our Information and Referral Services directly to request assistance for a Montefiore patient by calling 718-920-6707.
Hours: Monday through Friday, 8:30 am - 5:00 pm
West Campus: 718-920-4545
East Campus: 718-904-2707
North Campus: 718-920-9950
Information and Referral Services: 718-920-6707
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Department of Cardiothoracic Surgery
At the Department of Cardiothoracic Surgery, we ensure that our patients are given the highest quality of care, which we continue to help define through our clinical research efforts.
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